The iPassConnect roaming client software contains an international phone
book with the global access phone numbers and login information. After
installation, configuring the iPassConnect client is the next step.

Choose your system:

Windows 2000 SP4 or later, XP Home, XP Professional SP1 or later	Mac OS 10.0.3x, 10.1.15, 10.2.0 to 10.2.8
Mac OS 9 and below	PDA, PocketPC 2002
PDA, PalmOS	PDA, WinCE (old PocketPC)

 

Configuring iPassConnect v3.50 for Windows
2000 SP4 or later/XP Home/XP Professional SP1 or later

Setting up your Login Information

1. On the Settings menu, select Login Information.
2. Under Internet Credentials, type your Internet
   user name and password.
3. If you want iPassConnect to store your Internet
   password, check Save Password.
4. If you will use a VPN to connect to your organization's
   resources, and your VPN credentials are identical to your Internet credentials,
   check the Same As Internet Credentials checkbox. Then, in the NT Domain
   name box, type the name of your NT domain and proceed to Step 5.
   -OR-
   
   If your VPN credentials differ from your Internet credentials, make
   sure the Same As Internet Credentials checkbox is unchecked. Then, type
   your VPN user name, your NT domain name, and VPN password.
5. From the Default Country drop-down list, select
   the country you wish to appear as the default in the Country filter
   on the main iPassConnect dialog box.
6. Click OK.

Configuring the Dial Properties

Dial properties are required settings for your dial-up connection, such
as a number needed to access an outside line, or to disable call waiting.
If you're a dial-up user (which includes modem, PHS and ISDN connections),
it's important to set your dial properties correctly. (You won't need
to set dial properties if you are using a broadband connection like DSL
or Wi-Fi.)

Note that different access points can have different dial properties.
Your dial string is the phone number you're dialing, plus any additional
numbers set from your dial properties. For instance, if you are dialing
the local number 555-1212, and you need to dial a 9 to access an outside
line, plus *70 to disable Call Waiting, then your dial string would be:
9, *70, 555 1212.

To set your dial properties:

1. On the iPassConnect dialog box, click the Dial
   Properties button.
2. Under General, in the To access outside line dial
   text box, type any dial prefix you may need (such as 9) to get an outside
   line.
3. If you wish to disable Call Waiting, in the To
   disable Call Waiting dial box, select the characters needed from the
   drop-down list.
4. In Dial Using, select whether your phone system
   uses tone or pulse dialing. (Most phone systems use tone dialing.)
5. Under Dialing From Location, if this will be the
   same location as the one you are connecting to, check Same Location
   and proceed to Step 6.

   -OR-

   Under Dialing From Location, if this will be a different location from
   the one you are connecting to, uncheck the Same Location checkbox. Then:

   a. Select the country from which you are dialing from the Country drop-down
   list.
   b. In Area Code, type the area code you wish to dial.
   c. From the Area Rule drop-down list, select a rule that reflects your
   local area's dialing rules (for example, dialing a 1 before the area
   code).
   d. Proceed to Step 6.

6. If you will be using a calling card for dialing,
   under Calling Card, type the calling card information.
7. Click OK.
8. The complete dial string appears at the bottom
   of the main iPassConnect dialog box next to the Dial Properties button.
   You are now ready to connect.

Wireless Connection Settings (Wi-Fi)

If an 802.11b (Wi-Fi) card is installed in your computer, and there are
any local iPass-enabled wireless hotspots detected nearby, iPassConnect
will display them first in the Phonebook under Available Wireless Networks.

This auto-detection of an iPass-enabled Wi-Fi hotspot will automatically
configure all of your wireless settings, such as SSID (Service Set Identifier)
and WEP (Wired Equivalent Privacy) key. Auto-detection is also sometimes
referred to as sniffing.

However, if you are using a home or other personal wireless network that
is not iPass-enabled, you must ensure that your wireless connection is
configured properly. After you have configured settings for a home or
personal wireless network, it will also show up by SSID under Available
Wireless Networks.

The following wireless cards have been
successfully tested for connectivity on the iPass network.

• Cisco AIR-PCM352 (Note that Windows XP ships with
  the version 7.49.0 drivers for the Cisco Aironet 340/350. Please ensure
  you have drivers version 8.2.3 or above, available from the Cisco Web
  site.)
• Intel WPC2011BWW
• Compaq WL100
• IBM / Lucent / Orinoco PC24E-H-FC
• Netgear MA701
• Toshiba Built in Wi-Fi

To configure your personal wireless settings:

1. Select Settings > Connection Settings.
2. Click the Wireless tab.
3. Under Device Settings, in Device, choose your
   wireless device from the drop-down list.
4. In Power mode, select a power saving mode for
   your wireless device from the drop-down list.
5. Under Personal Wireless Settings, in SSID, type
   your home network's Service Set Identifier.
6. If your home network uses WEP, select Enable WEP.
   Otherwise, click OK to close the dialog box.
7. In WEP Key Type, select a WEP key type from the
   drop-down list.
8. In WEP Key, type your network WEP key.
9. Click OK.

If you need more help in using the software, download this User
Guide or contact us for technical support.

 

Configuring iPassConnect v2.38 for Mac OS X

Setting up your Login Information

1. On the iPassConnect menu, choose Preferences.
2. On the User Info tab, under Internet Login, enter
   your user name and domain. (For example, for jack@domain.com, jack is
   the user name and domain.com is the domain.)
3. Enter your password. (Note: For a broadband connection,
   your password cannot contain a plus (+) or ampersand (&) symbol.)
4. To save your password for future sessions, check
   Save password.
5. Click OK.

Configuring the Dial Settings

If you're a dial-up user, correct dial settings are crucial to getting
a proper connection. There are two ways to view the Dial Settings dialog:

• On the iPassConnect menu, choose Preferences,
  then click the Dial Settings tab, or...
• On the main iPass dialog, click the Dial Settings
  button.

To configure Dial Settings:

1. Under General, enter any numbers needed to access
   an outside line. For example, if you are in a hotel, you may need to
   dial 9.
2. From the drop-down list, select any characters
   needed to disable call waiting, or enter any characters required by
   your telephone system to disable call waiting. If your telephone system
   does not support call waiting, leave this blank.
3. Select whether the phone system is tone or dial.
   (Most phone systems use tone.)
4. Under Dialing from Location, check the box if
   the location you are dialing from is the same as the access point you
   have selected. If the location is not the same as the access point,
   enter the country and area code of your location.
5. Select an area code rule. (The selected rule will
   determine what will prefix the phone number: no area code, the area
   code, or 1+the area code.)
6. The results of your cumulative dial settings are
   shown in Sample. If the number in Sample appears correct, click OK.

Wireless Connection Settings (Wi-Fi)

To support a wireless broadband connection, you must have a Wireless
802.11b LAN card installed and functioning.

Please consult this checklist of tested
adapters before proceeding to configure your
wireless settings:

To configure your wireless settings:

1. Select the Wireless Broadband tab.
2. On the Wireless Broadband tab, search for an access
   point to connect to by selecting a country, state, and city as search
   criteria from the drop-down lists. (The more search criteria you select,
   the narrower your search will be.)
3. The search results that match your criteria are
   displayed showing city and location.
4. Select an access point and click Connect.

If you need more help in using the software, download this User
Guide or contact us for technical support.

 

Configuring iPassConnect v1.8 for Mac OS 9 or
below

Setting up your Login Information

1. From the iPassConnect window, open the Options
   menu.
2. Select User Info.
3. Fill in your username and domain (i.e., for user@abc.com,
   user is the username and abc.com is the domain name).
4. To save your password for future sessions, check
   Save Password.
5. Click OK.

Configuring the Dial Properties

1. Click the Dial Properties button on the iPassConnect
   window (you must select an access point before clicking Dial Properties)

   OR

   In the iPassConnect window, select the Options Dial Properties.

2. In the General Box:

   Enter any number needed to dial an outside line (i.e., if you are in
   a hotel, you may need to dial a 9,etc.)

   Check the appropriate radio button for pulse or tone dial.

3. In the Dialing from box:

   Check the Location same as selected number if you are in the same area
   code as the selected number OR Select the country you are in (Note:
   This dialog box uses "type ahead") and enter the area code from where
   you are calling.

   Check the appropriate Area Code Rule option. The default is set to Normal.
   iPassConnect has intelligent 10- and 11-digit dialing within the United
   States. If necessary, iPassConnect automatically adds the correct dialing
   sequence to the appropriate US area codes. This enables users the flexibility
   of traveling without having to know the specific area code rules for
   each city. In addition to the US, iPassConnect also maintains the dialing
   rules for multiple countries including (but not limited to) France,
   Germany, Singapore and Japan.

4. Click OK when you are done.

If you need more help in using the software, download this User
Guide or contact us for technical support.

 

Configuring iPassConnect v2.0 for PocketPC 2002

Setting up your Login Information

1. On the Options menu, tap User Info
2. Enter your user name and domain (for example,
   jim@company.com)
3. Enter your password.
4. If you want iPassConnect to store your password
   information, select Save Password.
5. Tap OK.

Configuring the Dial Properties

If you're a dial-up user (which includes modem, ISDN and PHS), it's very
important to set your dial properties correctly.

To set your Dial Properties:

1. On either the Modem, ISDN or PHS tabs, double-tap
   Dial Properties.
2. Under General, in Dial Prefix, enter any dial
   prefix you may need, such as 9 to get an outside line.
3. If you wish to disable Call Waiting, in Disable
   Call Waiting, select the characters needed from the drop-down list.
4. In Dial Using, select whether your phone system
   uses tone or pulse dialing.
5. Under Dialing From Location:

   If this will be the same location as the one you are connecting to,
   select Same Location.

   Otherwise, select the location from which you are dialing, including
   country and area code. Then select an area rule that reflects your local
   area's dialing rules (for example, dialing a 1 before the area code.)

6. The complete dial string, which reflects all of
   the dial properties you have set, appears at the bottom of the dialog
   box. If this is not correct, fix the properties as required for correct
   dialing from your location. If the dial string is correct, tap OK.

Connecting to the iPass Network

To connect using a dial-up connection such as modem, ISDN
or PHS:

1. Tap the appropriate access tab for your desired
   connection.
2. Search by Location: Under Location, select the
   filter criteria you will use from the drop-down lists. Each criterion
   will narrow your search for an access point to a more specific location,
   and display the search results in a list. For example, to see all the
   access points in a country, select the country from the Country drop-down
   list. To narrow the search to a specific state in that country, select
   the state from the State drop down list.
3. Alternately, if you are dialing a US access point,
   in the Area Code text box, enter the area code where you are or want
   to dial from. All of the available access points in that area code will
   be displayed.
4. From the list of access points, select the access
   point to dial. You can sort the list of access points by location or
   number, by simply tapping the appropriate table header.
5. The characters that appear in the preview box
   constitute the dial string that will be used to connect. If the dial
   string is not correct (for example, the area code is not needed, or
   you need a 9 to get an outside line), you may need to set the Dial Properties.
   See page 5 for more information on setting Dial Properties.
6. Tap Connect.

To connect using a wired or wireless broadband connection:

1. Tap the appropriate access tab.
2. Search by Location: Under Location, select the
   filter criteria you will use from the drop-down lists. Each filter will
   narrow your search for an access point to a more specific location,
   and display the search results in a list. For example, to see all the
   access points in a country, select the country from the Country drop-down
   list. To narrow the search to a specific state in that country, select
   the state from the State drop down list.
3. Select the specific access point from which you
   want to connect.
4. Tap Connect.

Please consult this checklist of tested
adapters before setting up your wireless settings.

If you need more help in using the software, download this User
Guide or contact us for technical support.

 

Configuring iPassConnect v1.02 for PalmOS

Setting up your Login Information

From the main screen:

1. Click the iPass icon.
2. From the iPassDialer screen, click: User.
3. In the iPass Profile screen, fill in your username
   and domain (i.e., for user@abc.com, user is the username and abc.com
   is the domain name). Note ­ the combination of User name and Domain
   is limited to 31 characters. If your User name/Domain name exceeds this
   limit, please contact your support desk.

To enter and save your password,

1. Click on the Password field.
2. Type in your password.
3. Click OK.

   Note 1: The Password dialog is closed and the password encrypted for
   your security. Reopening the Password dialog will delete the current
   password to prevent others from learning your password.

   Note 2: This saves your password so that you don't have to type it in
   every time you try to connect.

Configuring the Dial Properties

1. Go to the iPass Locations screen.
2. Set the following:

   Dial Prefix: If an extra number is needed to access an out side line
   (such as a 9).

   1. Select the Dial Prefix option.

   2. Type in the number.

   Disable Call Waiting:

   1. Select the Disable Call Waiting option.

   2. Select the appropriate prefix from the drop down menu.

   Location Same as Selected: Select this option when the location you
   are dialing from is in the same location as the access number.

   Same Area Code: Select this option when you are dialing from within
   the same area code as the access number.

3. After selecting the appropriate options, click
   OK.

Connecting to the iPass Network

1. Launch iPassConnect PDA.
2. From the iPass Dialer screen, click on the location
   title (Location).
3. From the iPass Locations screen, enter your physical
   location by selecting from the Country, State/Region and City drop down
   menus.
4. Select an access number from the Number drop down
   menu.
5. Click Connect.

If you need more help in using this software, download this
User Guide or contact us for technical support.

 

Configuring iPassConnect v1.02 for WinCE (old
PocketPC)

Setting up your Login Information

1. From the iPassConnect PDA dialog, select Options
   ? User Info.
2. The User Info dialog is displayed.
3. Fill in your username and domain (i.e., for user@abc.com,
   user is the username and abc.com is the domain name).
4. To enter and save your password, click in the
   Password field.You can enter your password and have it saved for future
   sessions Alternatively, if you choose to enter your password each time
   you connect, do not enter your password now. You will be prompted when
   a connection is made.
5. Click OK. The User Info dialog is closed and the
   password encrypted for your security. Upon reopening the User Info dialog,
   the current password will show up masked and will be represented by
   *s to prevent others from learning your password.

Configuring the Dial Properties

1. Click the Dial Properties button on the main iPassConnect
   PDA screen. The Dial Properties dialog will come up.
2. In the General section:

   o In the Dial Prefix box, enter any number needed to dial an outside
   line (i.e., if you are in a hotel, you need to dial a 9,etc.).

   o To disable call waiting at the dialing location, select the appropriate
   prefix from the drop down menu or type in the correct prefix.

   o Select the appropriate option for pulse or tone dial.

3. In the Dialing from location section:

   o Check the Same location if you are in the same area code as the selected
   number, or

   o Uncheck the Same location box and select the country you are inand
   enter the area code from where you are calling.

   o Select the area code rule (if applicable in your area) to dial the
   area code or 1+area code.

   o Verify that the number string will be dialed correctly by looking
   at the number in the box below the Dialing from location box.

4. Click OK when you are done.

Connecting to the iPass Network

1. Launch iPassConnect by clicking the iPass icon
   on your PDA screen start menu.
2. On the main iPassConnect PDA screen enter your
   physical location by selecting from the Country, State/Region and City
   dialog boxes. You can also use the area code box to bring up numbers
   in a certain area. The numbers will appear below in the phone book sorted
   by City. By clicking on the Number button you can have the numbers re-sorted
   by number.
3. Select the number to dial. From the PDA phonebook,
   by clicking on and highlighting it.
4. Click Connect.

If you need more help in using this software, download this
User Guide or contact us for technical support.