Technical Support

Manila	24 hrs	Phone: +63(2) 848-2606
Cebu	8:00am - 12:00am	Phone: +63(32) 253-0013
Davao	7:00am - 11:00pm	Phone: +63(82) 221-5785
Baguio	8:30am - 9:00pm	Phone: +63(74) 443-9502

Here are important Mozcom e-mail addresses where you can send e-mail if you need assistance or information:

info@mozcom.com	access rates, connection services, points-of-presence, resellers, phone lines
support@mozcom.com	hardware, software, tech support
billing@mozcom.com	billing, payment of fees
root@mozcom.com	e-mail problems, internet access problems, logtime, passwords, FTP, server administration
abuse@mozcom.com	spam email complaints

Contacting the SysAds

You may also contact our Systems Administrators directly in case of emergency problems involving systems or hardware, such as e-mail access, passwords, systems information, routers, leased line connections, and overall server administration:

name	cellphone #
Andre Dela Paz	(0917) 814-1995
Ricardo Ron David Jr.	(0917) 841-5614
Jose Carlo Melaya	(0917) 880-4607
Jerric Marlon Umali	(0922) 853-7742

For problems that the above listed cannot address, you may escalate your enquiries to the following:

Michael Blancas Manager for Services and Applications	(0917) 841-7154
Cristina Castro VP for Network Operations and Data Center	(0917) 531-5597